

If the thriving, ubiquitous presence of Dunkin’ Donuts and Starbucks locations around the USA is any indication, Americans sure do love their coffee. According to the Dunkin Donuts website, it is estimated that more than 100 million Americans drink a total of 350 million cups of coffee a day. That’s a lot of caffeine (and decaf) consumption going on from coast to coast. So how does that translate into profits for the country’s two most recognizable coffee purveyors? How well does each company’s brand capture their share of this sizeable market?
To any casual observer, the stark differences between Dunkin’ Donuts and Starbucks, and their respective demographic, is relatively easy to identify. While many Americans prefer the pleasant, flavorful blend of DD’s 100% Arabica coffee, there are countless others who crave the decidedly stronger, darker strains of high-quality, whole bean brews and Italian-style espresso beverages offered by Starbucks. The former, with its trademark hot-pink and orange logo and limited seating (at least in most locations) tends to draw in a “hit and run” type of crowd, looking for their morning shot on the way to the office. Starbucks, on the other hand, with its wireless connections, comfy chairs, contemporary fixtures and up-to-date musical ambiance, offers the perfect “gathering place” atmosphere, whether you’re an entrepreneur conducting business, a college student surfing the internet, or a hip guy or gal, looking for a “third home” to hang out and read the paper.
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